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user-centered design

Don’t put yourself in user’s shoes

“When designing something, put yourself in the user’s shoes.” That’s a well-meaning advice. Many user experience (UX) people say so. I am …

Service Design vs. User-Centered Design

SIGCHI Finland organized yet another interesting seminar on 1.4.2015: “Service Design – User-Centered Design in a New Package?” As a hard-core User-Centered …

UX-maker’s children

As a user experience (UX) evangelist I typically sermon to people how they should involve the users in the product creation: study …