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usability

Usability and usefulness

This week, as I was conducting usability tests, I was once again reminded of the old truth: it doesn’t matter how usable …

Bias your UX research towards good

As a user experience (UX) researcher and a fan of positive psychology there are two cognitive biases that have been bothering me lately: confirmation …

Beloved usability testing

I love usability testing. I love the sense of insight that well-conducted test sessions reveal. And nothing beats the magic of turning …

Likable software

Alan Cooper has said: “If we want users to like our software, we should design it to behave like a likable person.” …

Usability means they care

Today is World Usability Day. A perfect day to take a moment to think about all the things that work well – …

Affordances

A button invites us to push it. A round door knob invites us to pull it. Stairs invite us to climb or …