You’re smart, the software is not
Imagine you’re starting to use a new software. And you notice it is very difficult to use. What is your reaction? In …
How to make the most of your UX expert
Years ago when I was a psychology student I learned a thing or two about the human mind. It has helped a …
Don’t put yourself in user’s shoes
“When designing something, put yourself in the user’s shoes.” That’s a well-meaning advice. Many user experience (UX) people say so. I am …
Usability and usefulness
This week, as I was conducting usability tests, I was once again reminded of the old truth: it doesn’t matter how usable …
Bias your UX research towards good
As a user experience (UX) researcher and a fan of positive psychology there are two cognitive biases that have been bothering me lately: confirmation …
UX professional: 3 action points for 2016
As a user experience (UX) professional you know it’s important to stay up-to-date on topical and upcoming UX trends. As a UX …
Service Design vs. User-Centered Design
SIGCHI Finland organized yet another interesting seminar on 1.4.2015: “Service Design – User-Centered Design in a New Package?” As a hard-core User-Centered …
NordiCHI 2014 takeaways
NordiCHI conference this year was held in my hometown Helsinki. Coming from the industry I had the luxury to go and just …
Inspiration to work and life
A year ago I attended 925 festival, an inspiring seminar that brings together leading researchers and creative visionaries to share practical insights …
Beloved usability testing
I love usability testing. I love the sense of insight that well-conducted test sessions reveal. And nothing beats the magic of turning …